Web and data base backup

Frequently asked questions about Web Backup

• What happens after the 3 free months?

  This promotion will allow you to learn how Web Backup works. If after the 3 free months you do not wish to continue with the service, you just have to cancel it. Before the end of the free period, we will send you an email alert so that you can cancel your membership if you wish to do so. There is no permanent commitment.

• What backups does Web Backup allow me to make?

  You will be able to create backup copies of the websites and/or databases that you specify. You only need to specify the connection details of each of these websites or databases, the frequency with which you want them to be backed up and indicate what you want to back up.

  You can use Web Backup with our Hosting plans or with those of another provider. In the latter case, you will need connection data such as ftp address, username and password.

• Can I make backup copies of websites that are not on Arsys hosting?

  Your website can be stored wherever you want: at Arsys, on a shared hosting, on a server, on another provider... All you need is access to the FTP and the database.

• What if I can't remember the database password?

  If you change it, this may create problems. The easiest thing to do is to create a new user with a new password and use that one. Nothing happens to the database password.

• If there is a file or folder that I do not want to back up, can I exclude it?

  Yes. You just have to:

  1. list the name of that file or folder in the exclusion list when creating your backup.
  2. click on edit connections for the website you are backing up.
  3. add your file or folder there.

• Can I make a backup copy of any database?

  With Backup Web you can make backup copies of the most prestigious brands on the market: MySQL, Microsoft SQL, PostgreSQL and MongoDB.

• How many websites can I back up with Backup Web?

  As many websites or databases as you want. The only limit is the space quota. When you reach the space quota, backups will stop but you will still have access to what you have already backed up.

• Can I control how often backups are made?

  You will be able to indicate how often you want backups to be made for each website. You can also schedule a daily, weekly or monthly backup. Finally, you can schedule backups by choosing the time and day on which you want them to take place. In addition, you can change the schedule of your backups at any time you need to.

• What happens to the backups if I cancel Backup Web?

  Once you have unsubscribed from the service, you will no longer be able to access your backups.

• Who has access to my backups?

  Only you, through your account, will be able to access your backups.

• What is the website monitoring and blacklisting tool for?

  For receiving instant alerts if your data encounters any issues, such as website interruption, hacking, database crashes, compromised data on your website and/or database backups, etc. This will give you time to resolve any issues before they become major problems.

  On the other hand, you can also monitor the activity time of your website in the event of a server or network interruption; from anywhere via web or mobile.