Cookies Policy
Ref.: PDC_111124
This document hereby makes Arsys's Policy on the Gathering and Processing of Cookies available to its users and clients, in compliance with that established in Article 22.2 of Spanish Law 34/2002 of the 11th of July on Information Society Services and Electronic Commerce (LSSICE), Regulation (EU) 2016/679 of the European Parliament and of the Council of the 27th of April (GDPR) and Spanish Organic Law 3/2018 of the 5th of December on Data Protection and the Guarantee of Digital Rights (LOPDGDD).
Users can select which types of cookies they accept or reject using the Cookies Configuration Panel, in accordance with that indicated in this Policy.
WHAT ARE COOKIES?
Cookies are small files which are stored on a user's terminal (computer or mobile device) and they gather information when a user visits a website.
HOW DOES ARSYS USE COOKIES?
Cookies are generated when a user visits an Arsys website (https://www.arsys.es, https://www.arsys.net, https://www.arsys.pt and https://www.arsys.fr) and they are stored for the following purposes:
- To enable the browsing of said websites.
- To improve the usability of the aforementioned websites, adapting them to users' browsing habits and needs.
- To show advertising related to the browsing behaviour of the website users.
- To obtain information about numbers of visits and browsing behaviour, for statistical purposes.
- In terms of users who are Arsys clients, the information gathered using the cookies is also used to allow their identification when they access the various tools Arsys makes available to them for the management of the services they have purchased.
WHAT TYPES OF COOKIES DOES ARSYS USE?
Arsys uses the types of cookies indicated below and they are classified based on the following criteria:
- Based on the ownership of the cookies:
- Our own cookies: those sent and managed directly by Arsys.
- Third party cookies: those sent and managed by a third party outside of Arsys, anonymously.
- Based on purpose:
- Technical cookies: These cookies allow users to navigate through Arsys web pages and the tools that Arsys makes available to its customers, enabling their management and operation. For example, they control traffic and data communication, identify the session, or carry out the purchase process of products and services. Therefore, according to article 22.2 of the LSSICE, their use does not require user consent.
- Statistics cookies: These cookies allow Arsys to track and analyze the behavior of users who visit Arsys websites or use its management tools. This information is analyzed to introduce improvements, both on Arsys websites and in its tools, based on the usage data obtained.
- Marketing cookies: those which store information about users' browsing habits and tendencies in order to manage and personalise the advertising spaces shown whilst they browse.
- Partner cookies: These are cookies corresponding to services from external providers integrated into our websites, so that when you visit these websites, they are collected and transmitted to said third parties responsible for providing their own services and also to personalize the advertising spaces.
- Based on duration:
- Session cookies: these collect and store data while a user is accessing the Arsys websites or tools and they disappear at the end of the session.
- Persistent cookies: these collect and store data on the user's terminal for a period of time which varies depending on the purpose for which they will be used.
The time these cookies are kept will depend on their type and this conservation period will always be the minimum required to fulfil the usage purpose.
LIST OF COOKIES USED BY ARSYS
Consult the list below for more details about the cookies used by Arsys:
TECHNICAL COOKIES
| Owner | Denomination | Duration | Purpose |
|---|---|---|---|
| Arsys | ___utmvc | Session | Allows session variables to be stored on the web server. |
| Arsys | __spdt | 82 days | Allows session variables to be stored on the web server. |
| Arsys | api | Session | Allows session variables to be stored on the web server. |
| Arsys | arsysCookie | 365 days | Stores the user's cookie preferences. |
| Arsys | bUnit | Session | Allows session variables to be stored on the web server. |
| Arsys | DPX | Session | Allows session variables to be stored on the web server. |
| Arsys | exitKo | Session | Allows session variables to be stored on the web server. |
| Arsys | ivid | Session | Allows session variables to be stored on the web server. |
| Arsys | lan | Session | Allows session variables to be stored on the web server. |
| Arsys | PHPSESSID | Session | Allows session variables to be stored on the web server. |
| Arsys | prevTC | 30 days | Permite que las variables de sesión sean guardadas en el servidor web y evita el fraude |
| Arsys | pvtKey | Session | Allows session variables to be stored on the web server. |
| Arsys | shop | Session | Allows session variables to be stored on the web server. |
| Arsys | techData | Session | Allows session variables to be stored on the web server and prevents fraud |
| Arsys | tkn | Session | Allows session variables to be stored on the web server. |
| Genesys Cloud | _actcc | 82 days | Allows session variables to be stored on the web server. |
| Genesys Cloud | _actmu | 82 days | Allows session variables to be stored on the web server. |
| Genesys Cloud | _actts | 82 days | Allows session variables to be stored on the web server. |
| Genesys Cloud | _actvc | 82 days | Allows session variables to be stored on the web server. |
| Imperva | incap_ses_* | Session | Security Cookie for attack prevention |
| Imperva | visid_incap_* | 76 days | Security Cookie for attack prevention |
| IONOS | ionosid | 81 days | Allows session variables to be stored on the web server. |
| IONOS | NG_USERID | Session | Allows session variables to be stored on the web server. |
| IONOS | trackingcode | Session | Allows session variables to be stored on the web server. |
| IONOS | variant | 77 days | Allows session variables to be stored on the web server. |
| IONOS | variant.configname | 77 days | Allows session variables to be stored on the web server. |
STATISTICAL COOKIES
| Owner | Denomination | Duration | Purpose |
|---|---|---|---|
| Adobe | AMCV_* | 117 days | Identifies users and sessions for browsing statistics. Collects data on device, browsing, and software. |
| Adobe | AMCVS_* | Session | Identifies users and sessions for browsing statistics. Collects data on device, browsing, and software. |
| Adobe | at_check | Session | Identifies users and sessions for browsing statistics. Collects data on device, browsing, and software. |
| Adobe | mbox | 117 days | Identifies users and sessions for browsing statistics. Collects data on device, browsing, and software. |
| Adobe | s_cc | Session | Identifies users and sessions for browsing statistics. Collects data on device, browsing, and software. |
| Adobe | s_ecid | 117 days | Identifies users and sessions for browsing statistics. Collects data on device, browsing, and software. |
| Adobe | s_lastvisit | 117 days | Identifies users and sessions for browsing statistics. Collects data on device, browsing, and software. |
| Adobe | s_nr | Session | Identifies users and sessions for browsing statistics. Collects data on device, browsing, and software. |
| Adobe | s_sq | Session | Identifies users and sessions for browsing statistics. Collects data on device, browsing, and software. |
| Adobe | sc_v28 | 117 days | Identifies users and sessions for browsing statistics. Collects data on device, browsing, and software. |
| Amplitude | amp_* | 77 days | Identifies users and sessions for browsing statistics. Collects data on device, browsing, and software. |
| Arsys | itc | 180 days | Stores the session origin |
| ClickDimensions | __cuid | 112 days | Identifies users and sessions for browsing statistics. Collects data on device, browsing, and software. |
| __Secure-* | 111 days | Identifies users and sessions for browsing statistics. Collects data on device, browsing, and software. | |
| _ga | 117 days | Identifies users and sessions for browsing statistics. Collects data on device, browsing, and software. | |
| _ga_* | 117 days | Identifies users and sessions for browsing statistics. Collects data on device, browsing, and software. | |
| _gat_* | 117 days | Identifies users and sessions for browsing statistics. Collects data on device, browsing, and software. | |
| _gcl_au | Session | Identifies users and sessions for browsing statistics. Collects data on device, browsing, and software. | |
| _gid | Session | Identifies users and sessions for browsing statistics. Collects data on device, browsing, and software. | |
| AEC | Session | Identifies users and sessions for browsing statistics. Collects data on device, browsing, and software. | |
| APISID | 111 days | Identifies users and sessions for browsing statistics. Collects data on device, browsing, and software. | |
| CONSENT | 111 days | Guarda la selección de cookies de un usuario. | |
| HSID | 111 days | Identifies users and sessions for browsing statistics. Collects data on device, browsing, and software. | |
| SAPISID | 111 days | Identifies users and sessions for browsing statistics. Collects data on device, browsing, and software. | |
| SID | 111 days | Identifies users and sessions for browsing statistics. Collects data on device, browsing, and software. | |
| SIDCC | 82 days | Identifies users and sessions for browsing statistics. Collects data on device, browsing, and software. | |
| SOCS | 112 days | Guarda la selección de cookies de un usuario. | |
| SSID | 111 days | Identifies users and sessions for browsing statistics. Collects data on device, browsing, and software. |
You can obtain more information about the statistical cookies of these third parties in their respective Cookie Policies:
- Adobe (https://experienceleague.adobe.com/docs/core-services/interface/administration/ec-cookies/cookies-privacy.html)
- Amplitude (https://amplitude.com/privacy#cookies)
- ClickDimensions (https://support.clickdimensions.com/hc/en-us/articles/115001156993-ClickDimensions-Cookies-for-Web-Analytics)
- Google (https://policies.google.com/technologies/cookies y https://business.safety.google/privacy)
MARKETING COOKIES
| Owner | Denomination | Duration | Purpose |
|---|---|---|---|
| Adform | C | Session | Identifies the user, session, or website to personalize advertising and collect information about website usage. |
| Adform | receive-cookie-deprecation | Session | Identifies the user, session, or website to personalize advertising and collect information about website usage. |
| Adform | uid | Session | Identifies the user, session, or website to personalize advertising and collect information about website usage. |
| HubSpot | __hssrc | Session | Identifies the user, session, or website to personalize advertising and collect information about website usage. |
| HubSpot | __hstc | Session | Identifies the user, session, or website to personalize advertising and collect information about website usage. |
| HubSpot | hubspotutk | Session | Identifies the user, session, or website to personalize advertising and collect information about website usage. |
| QuantCast | __qca | 104 days | Identifies the user, session, or website to personalize advertising and collect information about website usage. |
| QuantCast | d | Session | Identifies the user, session, or website to personalize advertising and collect information about website usage. |
| QuantCast | mc | 107 days | Identifies the user, session, or website to personalize advertising and collect information about website usage. |
| SiteScout | _ssuma | Session | Identifies the user, session, or website to personalize advertising and collect information about website usage. |
| SiteScout | ssi | 81 days | Identifies the user, session, or website to personalize advertising and collect information about website usage. |
You can find out more about the marketing cookies of these third parties in their respective Cookie Policies:
- AdForm (https://site.adform.com/privacy-center/adform-cookies/)
- HubSpot (https://legal.hubspot.com/es/cookie-policy)
- Quantcast (https://legal.quantcast.com/)
- SiteScout (https://privacy.basis.com/)
Please consult the corresponding third party policies to obtain information about whether the third parties identified in this Cookies Policy transfer data to third-party countries:
- AdForm (https://site.adform.com/privacy-center/overview/)
- HubSpot (https://legal.hubspot.com/legal-stuff)
- Quantcast (https://legal.quantcast.com/)
- SiteScout (https://privacy.basis.com/)
PARTNER COOKIES
| Owner | Denomination | Duration | Purpose |
|---|---|---|---|
| 1P_JAR | Session | Identifies the user, session, or website to personalize advertising and collect information about website usage. | |
| ADS_VISITOR_ID | Session | Identifies users and sessions for browsing statistics. Collects data on device, browsing, and software. | |
| CONSENT | Session | Stores the user's cookie acceptance preference | |
| DSID | Session | Identifies the user, session, or website to personalize advertising and collect information about website usage. | |
| IDE | 101 days | Identifies the user, session, or website to personalize advertising and collect information about website usage. | |
| NID | Session | Identifies the user, session, or website to personalize advertising and collect information about website usage. | |
| AnalyticsSyncHistory | Session | Identifies the user, session, or website to personalize advertising and collect information about website usage. | |
| bcookie | 81 days | Identifies the user, session, or website to personalize advertising and collect information about website usage. | |
| li_gc | Session | Identifies the user, session, or website to personalize advertising and collect information about website usage. | |
| li_sugr | Session | Identifies the user, session, or website to personalize advertising and collect information about website usage. | |
| lidc | Session | Identifies the user, session, or website to personalize advertising and collect information about website usage. | |
| UserMatchHistory | Session | Identifies the user, session, or website to personalize advertising and collect information about website usage. | |
| Meta | _fbp | Session | Identifies the user, session, or website to personalize advertising and collect information about website usage. |
| Microsoft | _clck | 82 days | Identifies the user, session, or website to personalize advertising and collect information about website usage. |
| Microsoft | _clsk | Session | Identifies the user, session, or website to personalize advertising and collect information about website usage. |
| Microsoft | CLID | 82 days | Identifies the user, session, or website to personalize advertising and collect information about website usage. |
| Microsoft | MUID | 101 days | Identifies the user, session, or website to personalize advertising and collect information about website usage. |
You can find out more about the partner cookies of these third parties in their respective Cookie Policies:
- Google (https://policies.google.com/technologies/cookies y https://business.safety.google/privacy)
- LinkedIN (https://es.linkedin.com/legal/cookie-policy)
- Meta (https://www.facebook.com/privacy/policies/cookies/)
- Microsoft (https://privacy.microsoft.com/es-es/privacystatement)
Please consult the corresponding third party policies to obtain information about whether the third parties identified in this Cookies Policy transfer data to third-party countries:
- Google (https://policies.google.com/privacy y https://business.safety.google/privacy)
- LinkedIN (https://privacy.linkedin.com/es-es)
- Meta (https://www.facebook.com/privacy/center/)
- Microsoft (https://privacy.microsoft.com/es-es/privacystatement)
CONFIGURING COOKIES
Using our Cookies Configuration Panel, you can choose which ones you wish to accept or reject: Cookies Configuration Panel
The fact that you do not wish to receive these cookies, does not constitute an impediment to be able to access the information of the Arsys websites although the use of some services may be limited.
You can configure your browser in such a way that the reception of some or all cookies is disabled or blocked. If you wish to retract consent once cookies have already been accepted, those that are stored on the user's machine must be deleted via the different browser options.
In the case of cookies from third parties, you will be able to eliminate them from your browser or from the alternative system that each of these third parties may offer. You can consult the links that we provide below:
- Adobe: https://www.adobe.com/es/privacy/opt-out.html
- Adform: https://site.adform.com/privacy-center/platform-privacy/opt-out/
- Amplitude: https://www.docs.developers.amplitude.com/guides/cookies-consent-mgmt-guide/#disabling-tracking-opt-out-tracking
- Google: https://myadcenter.google.com/personalizationoff
- LinkedIn: https://www.linkedin.com/help/linkedin/answer/a1342443/manage-advertising-preferences
- Meta: https://www.facebook.com/help/568137493302217
- Microsoft: https://account.microsoft.com/privacy/ad-settings/signedout
- Quantcast: https://www.quantcast.com/adchoices/
Shown below are various links which you can use to find information about how to configure cookies in various browsers:
- Firefox: https://support.mozilla.org/es/kb/proteccion-de-rastreo-mejorada-en-firefox-para-esc
- Chrome: https://support.google.com/accounts/answer/61416?co=GENIE.Platform%3DDesktop&hl=es
- Edge: https://support.microsoft.com/en-us/microsoft-edge/delete-cookies-in-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09
- Safari: https://support.apple.com/es-es/guide/safari/sfri11471/mac
When configuring cookies, either through the Configuration Panel or through the browser you use as the user, you need to bear in mind that there are certain cookies, such as technical cookies, which are required to enable the use of the Arsys websites and tools, and which cannot be rejected. In turn and as regards cookies which can be rejected by the user, it must be born in mind that said rejection may cause the usage experience of some services to be limited.
The companies that make up the Group of Companies of which Arsys is a part, understood in the sense of article 42 of the Commercial Code, may be recipients of the information obtained through cookies.
Arsys will modify this Cookies Policy whenever the configuration and/or use of cookies is changed, thereafter publishing the updated version on their website.
In addition to this Cookies Policy, you can find more information about Arsys's gathering and processing of personal data in our Data Protection Policy which is published at https://www.arsys.net/legal?dhtml=personal-data-protection.