Dedicated Servers on demand
and on a pay-per-use basis.

Frequently Asked Questions about Dedicated Servers

• What is a dedicated server?

  Dedicated servers are on physical machines and completely independent. The main advantage is that the server can be accessed by a single client who will have access to all the physical resources of the machine. In addition, dedicated servers have a high level of computing power.

• Which dedicated server should I choose for my project?

  Depending on the needs of your project, you can opt for the most appropriate type of dedicated server. We allow you to choose the Bare Metal Dedicated Server model according to the RAM memory, storage space or processor that best suits your project. In addition, our Dedicated Servers stand out for their 1 Gbps bandwidth and unlimited free traffic.

• Do I have root access to my servers?

  Of course. You have complete access to the servers on your Dedicated Server. Unlimited root access provides you with maximum flexibility and total control over your data. In addition, you also have access via the VNC console. However, if you ever need any help or guidance, our experts will be available to help you manage your Dedicated Server.

• What operating systems are available?

  We offer the following operating systems: Windows Server 2019, Windows Server 2022 and the latest versions of CentOS, CoreOS, Archi Linux, Debian, Ubuntu, openSUSE.

• Can I install any software I want on my Dedicated Server?

  Of course. Since you have root access to your Dedicated Server, you can install any software you want.

• Can I use Plesk with my Dedicated Server?

  Yes. You can install a version of Plesk Unlimited Domains for an additional fee of 5€/month. Plesk provides an easy-to-use web interface that enables you to optimise server management, as well as a large number of administrative tools.

• Can I virtualise on my server using a hypervisor?

  Yes. You can build your own private cloud with our Dedicated Servers and hypervisor installation. In our Cloud dashboard you will find everything you need for a complete management of your infrastructure: public and private networks, IPv6/IPv6 subnets, NFS/CIFS storage etc.

• Can I restart my Dedicated Server whenever I want?

  Yes. You can restart your Dedicated Server from your Client Area.

• Why are Arsys's Dedicated Servers so secure?

  Their structure and external connectivity speed guarantee the availability of your projects. Furthermore, you can add a series of additional services such as security copies, personalised firewall rules and SSL Certificates to your server, in order to protect your data with 256 bit encryption. All of this makes Arsys's Data Centres among the most secure and efficient in the world.

• Can I add additional features to my Dedicated Server?

  Everything you need for your project. Among other things, you can enjoy: technical support, storage, a personalised firewall, backups, monitoring, load balancers, IPs, VPNs, etc.

• What is the 30 days free promotion?

  With this promotion you can enjoy 30 days' use, free of charge, of a panel which you can use to deploy both Dedicated and Cloud Servers.

• Does Dedicated Server have an activation cost?

  No. Activation is completely free of charge.

• Is it true that I only pay for what I use?

  Arsys offers a single physical server which combines the advantages of a dedicated server (performance and security) with those of a cloud service (no fixed term contracts and billing based on the time used). At the beginning of each month we'll send you a single invoice for the resources you used the previous month.

• How is my Dedicated Server billed?

  Monthly, for the period of time during which the control panel was active over that month. In terms of the method of payment, you can choose the payment method which best suits your needs: direct debit or credit card. Remember that you can change from one method to another in your Client Area at any time.

• Is there a fixed term contract period?

  There is no fixed term contract period. You can de-activate your Dedicated Server from your control panel (leaving the panel empty means that you will not generate any more costs) and you can de-activate your control panel from the client area as long as there is no server deployed on it.

• What is the billing period for my Dedicated Server?

  Always monthly for the previous month.

• Do I have complete control over what I will be charged at the end of the month?

  Of course. In the Control Panel there is a billing section and a usage section which you can use at any time to check the costs generated in that month, the resources that created these costs and you can view an estimate of the total for the current month. There is also a section for displaying invoices issued in the past, with their respective breakdowns of your previous usage.

• Does transfer have any additional costs?

  No. At Arsys data transfer is free, with maximum speed and no additional costs.

• Is the 24x7 support also included?

  Of course. Arsys's Dedicated Servers include free support. Whenever you require assistance, you can contact our experts by telephone or by email, at any time of day, seven days a week.

• What are the differences between a VPS and a dedicated server?

  Both are advanced hosting options where the client has root access and can therefore do whatever they want on the server - install any operating system, programs, libraries etc. So it is necessary to have some technical knowledge of system administration.

  The fundamental difference is that a VPS is a virtual machine, while a dedicated server is a physical machine. You can check our post to find out when it is more advisable to use a dedicated server or a VPS.

• What are the main differences between a cloud server and a dedicated server?

  Dedicated servers are a physical machine with specific hardware, used exclusively by one client and physically hosted in a data centre. When you sign up you will be able to choose the type of hardware, the processor, the amount of memory, the capacity, and type of disks.

  Cloud servers, on the other hand, are powered by virtualisation technology that provisions resources from a pool of computing capacity. So you can choose a number of initial features, and whenever your project requires it, you can add or remove resources without the service becoming unavailable.

  Deciding between the suitability of a cloud server or a dedicated server for your project is closely related to the application you want to deploy. It is therefore necessary to study each project in depth (processing needs, user behaviour, growth expectations, etc.) in order to choose the most appropriate option.

  The main features of cloud and dedicated servers that you should consider include:

  • Pay-as-you-go: At Arsys, both Cloud Servers and Dedicated Servers are based on pay-per-use. This means that you will only be charged for the machine usage time. Although this aspect will not help you decide between the two models, it is a very important feature when comparing services between various providers, as most of them charge for transfer, access to the disk etc., which can lead to surprises in the final invoice.
  • Scalability: The main advantage of cloud servers is their scalability and flexibility. The resources of virtual machines can vary over time and therefore allow for better cost control, thanks to the possibility of sizing the servers according to the applications’ needs at any given time. In the case of dedicated hosting, sizing resources can be more complicated and involves knowing the exact needs of your project to avoid falling short.
  • Performance: Although cloud and dedicated servers are becoming increasingly similar in terms of performance, in some very demanding applications and environments - such as those based on SAP HANA, or those that require intensive calculations (Business Intelligence applications, IoT, Big Data, etc.), it may be advisable to opt for a dedicated server.
  • Hardware fault tolerance: Thanks to virtualisation, cloud servers are completely tolerant of hardware failures, as in the event of a problem, machines are replicated in a matter of seconds, without us having to intervene. Dedicated servers, on the other hand, depend on the proper functioning of their hardware, so if any component fails, it is possible that the machine will be affected. All our Dedicated Servers are Raid 1, which guarantees high security of stored data and maximum tolerance to mechanical failures.